Refund Policy

We want you to love everything you order from D’Glowup Organic Cosmetics. If something isn’t right, we’ll do our best to make it right.

1. Refund Eligibility

You may request a refund or replacement if:

• You received the wrong, defective, or damaged Products
  
• The product arrived defective or expired
  
• Initiate Refund within 48 hours after delivery

Refunds cannot be given for:

• Opened or used Products
  
• Products removed from original packaging or missing labels

2. Damaged or Incorrect Items

If an item arrives damaged or incorrect:

• Email dglowupofficial@gmail.com within 48 hours of delivery
• Include your order number and clear photo of the product and packaging
• Once verified, we'll arrange a replacement, or refund as needed

3. Non Damaged or correct Items

• Returns are not accepted for products without damage. Please carefully review your order before confirming your purchase

Note: Returned products must be in their original packaging and condition.